CometChat - Notice history

All systems operational

Operational

Chat & Messaging - API - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Voice & Video Calling - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Webhooks - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Extensions - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Insights - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Notice history

Apr 2025

Chat & Messaging - API (North America) Maintenance
  • Completed
    April 29, 2025 at 1:55 AM
    Completed
    April 29, 2025 at 1:55 AM

    Maintenance has completed successfully.

  • In progress
    April 29, 2025 at 12:30 AM
    In progress
    April 29, 2025 at 12:30 AM
    Maintenance is now in progress
  • Planned
    April 29, 2025 at 12:30 AM
    Planned
    April 29, 2025 at 12:30 AM

    We will be conducting a planned infrastructure upgrade to enhance data durability and fault tolerance.During this time, you may experience brief delays or retries in message delivery. No data loss is expected.

    This upgrade is part of our ongoing efforts to improve service resilience and ensure continued reliability for all customers.

    Thank you for your patience and understanding.

Chat & Messaging - API (North America) Maintenance
  • Completed
    April 24, 2025 at 1:46 AM
    Completed
    April 24, 2025 at 1:46 AM

    We’ve closed the scheduled maintenance window. During this time, AWS operations team applied a security patch to the Managed Streaming for Apache Kafka (MSK) receivers on our infrastructure. No other changes were made to our services.

    All systems are fully operational, and no action is required on your part.

    We will be rescheduling a maintenance window to conduct a planned infrastructure upgrade to enhance data durability and fault tolerance.

  • In progress
    April 24, 2025 at 12:30 AM
    In progress
    April 24, 2025 at 12:30 AM
    Maintenance is now in progress
  • Planned
    April 24, 2025 at 12:30 AM
    Planned
    April 24, 2025 at 12:30 AM

    We will be conducting a planned infrastructure upgrade to enhance data durability and fault tolerance.During this time, you may experience brief delays or retries in message delivery. No data loss is expected.

    This upgrade is part of our ongoing efforts to improve service resilience and ensure continued reliability for all customers.

    Thank you for your patience and understanding.

Mar 2025

Webhooks (North America) Degraded Performance
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with Webhooks. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Webhooks Disruption in North America
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with Webhooks. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Chat & Messaging - API Disruption in North America
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Chat & Messaging - API Disruption in North America
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Identified
    Identified

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Feb 2025

Chat & Messaging - API Maintenance for North America
  • Completed
    February 26, 2025 at 11:30 PM
    Completed
    February 26, 2025 at 11:30 PM

    Maintenance has completed successfully

  • In progress
    February 26, 2025 at 10:30 PM
    In progress
    February 26, 2025 at 10:30 PM
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 10:30 PM
    Planned
    February 26, 2025 at 10:30 PM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - Websocket Maintenance for North America
  • Completed
    February 14, 2025 at 1:04 AM
    Completed
    February 14, 2025 at 1:04 AM

    Maintenance has completed successfully.

  • In progress
    February 14, 2025 at 12:30 AM
    In progress
    February 14, 2025 at 12:30 AM
    Maintenance is now in progress
  • Planned
    February 14, 2025 at 12:30 AM
    Planned
    February 14, 2025 at 12:30 AM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - API Maintenance for North America
  • Completed
    February 11, 2025 at 4:01 AM
    Completed
    February 11, 2025 at 4:01 AM

    Maintenance has completed successfully.

  • In progress
    February 11, 2025 at 2:00 AM
    In progress
    February 11, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    February 11, 2025 at 2:00 AM
    Planned
    February 11, 2025 at 2:00 AM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - Websocket Maintenance for North America
  • Completed
    February 10, 2025 at 2:08 AM
    Completed
    February 10, 2025 at 2:08 AM

    Maintenance has completed successfully.

  • In progress
    February 10, 2025 at 1:00 AM
    In progress
    February 10, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2025 at 1:00 AM
    Planned
    February 10, 2025 at 1:00 AM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - API Maintenance for North America
  • Completed
    February 10, 2025 at 2:09 AM
    Completed
    February 10, 2025 at 2:09 AM

    Maintenance has completed successfully.

  • In progress
    February 10, 2025 at 1:00 AM
    In progress
    February 10, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2025 at 1:00 AM
    Planned
    February 10, 2025 at 1:00 AM

    We will be undergoing scheduled maintenance during this time.

Feb 2025 to Apr 2025

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