CometChat - Notice history

All systems operational

Operational

Chat & Messaging - API - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

Chat & Messaging - Websockets - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

Voice & Video Calling - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

Webhooks - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

Extensions - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

Insights - Operational

100% - uptime
Jan 2025
Feb 2025
Mar 2025

Notice history

Mar 2025

Webhooks (North America) Degraded Performance
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with Webhooks. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Webhooks Disruption in North America
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with Webhooks. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Chat & Messaging - API Disruption in North America
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Chat & Messaging - API Disruption in North America
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Identified
    Identified

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Feb 2025

Chat & Messaging - API Maintenance for North America
  • Completed
    February 26, 2025 at 11:30 PM
    Completed
    February 26, 2025 at 11:30 PM

    Maintenance has completed successfully

  • In progress
    February 26, 2025 at 10:30 PM
    In progress
    February 26, 2025 at 10:30 PM
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 10:30 PM
    Planned
    February 26, 2025 at 10:30 PM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - Websocket Maintenance for North America
  • Completed
    February 14, 2025 at 1:04 AM
    Completed
    February 14, 2025 at 1:04 AM

    Maintenance has completed successfully.

  • In progress
    February 14, 2025 at 12:30 AM
    In progress
    February 14, 2025 at 12:30 AM
    Maintenance is now in progress
  • Planned
    February 14, 2025 at 12:30 AM
    Planned
    February 14, 2025 at 12:30 AM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - API Maintenance for North America
  • Completed
    February 11, 2025 at 4:01 AM
    Completed
    February 11, 2025 at 4:01 AM

    Maintenance has completed successfully.

  • In progress
    February 11, 2025 at 2:00 AM
    In progress
    February 11, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    February 11, 2025 at 2:00 AM
    Planned
    February 11, 2025 at 2:00 AM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - Websocket Maintenance for North America
  • Completed
    February 10, 2025 at 2:08 AM
    Completed
    February 10, 2025 at 2:08 AM

    Maintenance has completed successfully.

  • In progress
    February 10, 2025 at 1:00 AM
    In progress
    February 10, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2025 at 1:00 AM
    Planned
    February 10, 2025 at 1:00 AM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - API Maintenance for North America
  • Completed
    February 10, 2025 at 2:09 AM
    Completed
    February 10, 2025 at 2:09 AM

    Maintenance has completed successfully.

  • In progress
    February 10, 2025 at 1:00 AM
    In progress
    February 10, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    February 10, 2025 at 1:00 AM
    Planned
    February 10, 2025 at 1:00 AM

    We will be undergoing scheduled maintenance during this time.

Jan 2025

Chat & Messaging - API Disruption in North America
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    Investigating

    Our engineering team is actively addressing an issue with the Chat & Messaging API. As we optimize traffic flow, there may be brief service disruptions and slight delays in event processing. We appreciate your patience and will provide updates as soon as more information is available.

Extensions Maintenance in US region
  • Completed
    January 29, 2025 at 11:30 PM
    Completed
    January 29, 2025 at 11:30 PM
    Maintenance has completed successfully
  • In progress
    January 29, 2025 at 10:30 PM
    In progress
    January 29, 2025 at 10:30 PM
    Maintenance is now in progress
  • Planned
    January 29, 2025 at 10:30 PM
    Planned
    January 29, 2025 at 10:30 PM

    We will be undergoing scheduled maintenance during this time.

Chat & Messaging - API Disruption in US region
  • Resolved
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    Investigating

    Our Engineering team is investigating an issue with our API. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.

Jan 2025 to Mar 2025

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