CometChat - Chat & Messaging - API Disruption in US region – Incident details

All systems operational

Chat & Messaging - API Disruption in US region

Resolved
Degraded performance
Started over 1 year agoLasted 19 minutes

Affected

Shaadi - North America

Degraded performance from 5:17 AM to 5:36 AM

Chat & Messaging - API

Degraded performance from 5:17 AM to 5:36 AM

Updates
  • Resolved
    UTC
    Resolved

    Our Engineering team has resolved the issue. If you continue to experience problems, please contact us. We apologize for any inconvenience.

  • Investigating
    UTC
    Investigating

    Our Engineering team is investigating an issue with our API. During this time, there could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We apologize for the inconvenience and will share an update once we have more information.